Bioéternel cosmetics
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Mission bio naturel écologique | Bioéternel cosmétiques

Terms and conditions

Payment methods

Accepted payment methods :

  • CREDIT
    • Visa
    • Master Card
  • PAYPAL (online orders)

Delivery

Packages are shipped within 2 to 7 work days. If we suspect delivery may take longer, we will contact you.

Quebec, Ontario, New-Brunswick:
Shipping fees of 10 $.
Free shipping on orders over 80 $.
Elsewhere in Canada or US:
Shipping fees of 20 $.
Free shipping on orders over 125 $.
Outside Canada and US:
Shipping fees of 40 $.
Free shipping on orders over 150 $.

Please make sure your complete address is correct before ordering. In the event your order would arrive damaged or not within the expected delays, please contact us at info@bioeternel.com.

Returns and exchanges

Returns won't be accepted without proof of purchase or after 10 work days. No more than a third of the product must have been used. We only refund defective products. Others : exchange only.

For any refund or exchange, contact us at info@bioeternel.com.

Prices

Prices may change without notice.

Taxes

All products are taxable.
Outside of Canada : No taxes