Payment methods
Accepted payment methods :
- CREDIT
- Visa
- Master Card
- PAYPAL (online orders)
Delivery
Packages are shipped within 2 to 7 work days. If we suspect delivery may take longer, we will contact you.
All Canada:
Shipping fees of 15 $.
Free shipping on orders over 75 $.
United States:
Shipping fees of 20 $.
Free shipping on orders over 125 $.
Outside Canada and United States:
Shipping fees of 40 $.
Free shipping on orders over 150 $.
Please make sure your complete address is correct before ordering. In the event your order would arrive damaged or not within the expected delays, please contact us at info@bioeternel.com.
Returns and exchanges
Returns won't be accepted without proof of purchase or after 10 work days. No more than a third of the product must have been used. We only refund defective products. Others : exchange only.
For any refund or exchange, contact us at info@bioeternel.com.
Prices
Prices may change without notice.
Taxes
All products are taxable.
Outside of Canada : No taxes